Product Specialist

About this role

As a Product Specialist, you will support the development and enhancement of Destination Asia Vietnam’s product portfolio, identifying market trends and creating distinctive travel experiences for international travellers. Working closely with suppliers, Sales, and Operations teams, you will build strong partnerships, negotiate competitive rates, and ensure our products remain commercially attractive, relevant, and aligned with market expectations.

Key responsibilities

Monitor market trends, traveller preferences, and emerging opportunities to enhance Destination Asia Vietnam’s product portfolio.
Develop innovative and commercially attractive FIT, GIT, and experiential products that differentiate Destination Asia in the marketplace.
Source unique experiences, exclusive offerings, and preferred partnerships to strengthen the product portfolio and competitive advantage.
Build and maintain strong relationships with suppliers, fostering long-term collaboration and mutual commercial value.
Support responsible tourism initiatives by developing authentic travel experiences that benefit local communities and destinations.
Conduct regular inspections of hotels, attractions, restaurants, and excursions to assess quality, suitability, and guest experience.
Negotiate supplier rates, added value, and promotional opportunities to maintain competitive pricing and maximise commercial potential.
Prepare and maintain pricing structures, costing sheets, and annual tariffs, ensuring accuracy and alignment with business objectives.
Maintain accurate product information, pricing, special offers, and supplier updates across internal systems and platforms.
Develop product content, fact sheets, presentations, and sales tools in collaboration with Sales and Operations teams to support business growth.

What we’re looking for

A proactive and commercially minded individual with a passion for travel and product development.
Strong knowledge of Vietnam’s destinations, tourism offerings, and emerging travel trends.
Good understanding of FIT, GIT, and experiential travel products.
Strong supplier relationship management, negotiation, and communication skills.
Excellent research, organisational, and analytical skills, with attention to detail.
Previous experience in product development, contracting, or a related tourism role is preferred.

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